Computer Information Science American River College
Courses

CISA 127: Outlook: Tools
Same As: BUSTEC 127 (Outlook: Tools)
Units: 1.00
Prerequisite: BUSTEC 126 (Outlook: Basics) or CISA 126 (Outlook: Basics) with a grade of "C" or better
Advisory: BUSTEC 300.1 (Keyboarding/Applications: Beginning) with a grade of "C" or better
Hours: 18 hours lecture
Description: This course presents the advanced personal information management tools in Outlook. Topics include working with multiple email accounts, using rules and folders, incorporating advanced calendar and contact features, collaborating using sharing and delegate features, and customizing the Outlook user interface. In addition, the course covers the integration of Outlook with other applications in the Microsoft Office suite. Additionally, BUSTEC 126/CISA 126 and BUSTEC 127/CISA 127 taken together are considered sufficient preparation to pass the Microsoft Office Specialist certification for the Microsoft Outlook application and the communications portion of the International Computer Driver's License (ICDL) Module 7: Information and Communication. This course is not open to students who have completed BUSTEC 127.

Section 3: Learning Outcomes and Objectives

Upon completion of this course, the student will be able to:

  • incorporate multiple email accounts into Outlook.
  • integrate rules and folders into communication management.
  • apply Outlook features to find, manage, and archive information.
  • collaborate with other Outlook users by using sharing and delegates.
  • customize contacts and calendars using advanced Outlook features.
  • revise the Outlook user environment.
Certificates requiring this course: